If you've received a discount code through a special promotion, you can enter it at checkout to apply the discount.
If you're on a mobile phone, click on "Show order summary & discounts" at the top of the page to see the discount code box.
Unfortunately discount codes cannot be combined with bundle discounts (e.g. CANDLE LOVER, CANDLE OBSESSED, etc.).
Please double check your address. Make sure it is correct and not missing any pertinent information for delivery including apt or unit #. We love offering affordable and in many cases free shipping, however, if a delivery error is made due to incorrect/insufficient address, additional shipping fees may apply.
DUE TO COVID-19 CERTAIN AREAS OF THE NATION ARE EXPERIENCING DELAYS DUE TO PERSONNEL AND TRANSPORTATION SHORTAGES OF COURIERS. We thank you in advance for your patience during this difficult time in our world.
Yes, free shipping will be applied automatically for all orders over $125. Please note that this only applies to orders over $125 AFTER your coupon code has been applied.
We usually ship orders the next day (excluding weekends), and delivery, and delivery may take anywhere between 3-5 business days (depending on where you are). Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
For all International Orders (outside of US), additional custom fees might apply upon entry into your country
The first time you burn your candle, let it burn until the entire surface layer of wax is melted. After burning, trim the candle wicks to ensure that any ashes and burnt sections are thoroughly removed.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Sorry, we do not offer personalization options at this time.
You can message us directly, or send us an email at firstname.lastname@example.org. We will be happy to assist you!