If you've received a discount code through a special promotion, you can enter it at checkout to apply the discount.
If you're on a mobile phone, click on "Show order summary & discounts" at the top of the page to see the discount code box.
Unfortunately discount codes cannot be combined with bundle discounts (e.g. CANDLE LOVER, CANDLE OBSESSED, etc.).
Yes, free shipping will be applied automatically for all orders over $100.
We usually ship orders the next day (excluding weekends), and delivery, and delivery may take anywhere between 3-5 business days (depending on where you are). Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
The first time you burn your candle, let it burn until the entire surface layer of wax is melted. After burning, trim the candle wicks to ensure that any ashes and burnt sections are thoroughly removed.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Sorry, we do not offer personalization options at this time.
You can message us directly, or send us an email at firstname.lastname@example.org. We will be happy to assist you!