- 2-3 Priority Shipping: Usually 1-3 business days after an order is placed.
- Orders that qualify for free ground shipping will be shipped via UPS Ground.
- If you need express shipping, please call us at 212-457-4014 or message us via Facebook.
You should receive a shipping notification with tracking information once your order leaves our fulfillment center.INTERNATIONAL SHIPPING
At this time, we are not offering International shipping.REFUNDS + EXCHANGES
At the Harlem Candle Co., all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery.
You may also exchange your product for another candle of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all return items.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at info (@) harlemcandlecompany.com for further details.