We are looking for a few talented people to join our team. Please email resume and cover letter to us at: info (at) harlemcandlecompany.com

Posted 6.11.2020

Head of Operations 

NYC | Full Time 

Harlem Candle Company is looking for a Head of Operations who will be integral in helping us:

  • Continue our expansion through national and global retailers
  • Continue to grow our Direct to Consumer business
  • Continue to build out our team

You are:
A Leader who loves efficiency, excellence and execution (getting things done). 

  • As much people-driven as you are process and data driven. 
  • As much outcomes driven as your are inputs-driven
  • As good with people as you are with numbers

You’ve read:

  • Measure What Matters by John Doerr

...and You understand:

  • Supply Chain & Inventory Management
  • OKRs: Objectives and Key Results
  • Corporate Finance

...and other people would describe You as:

  • Kind
  • Humble /  Secure / Confident
  • Classy / Classic / Sharp or Polished
  • Growth-Oriented / Learner / Curious

...and You would be responsible for:

  • Evaluating overall performance against OKRs (developing dashboard to gather, analyze and interpret data and metrics in real-time)
  • Overseeing the daily operations of the business (manufacturing, production and sales)
    • Building and Maintaining inventory management system
      (to always have a real time picture of all components involved in production)
    • Organizing manufacturing, production and logistics for our various sales channels including (Online DTC, POS at pop up stores, Amazon, Corporate orders, gift stores and boutiques, and Bloomingdale’s)
    • Working directly with our manufacturing companies, specialty glass and packaging suppliers, and our third party logistics company
    • Running our EDI operations with our major retail stores and ensure our manufacturing companies adhere to each of their standards
    • Managing relationships/agreements with external partners/vendors
    • Review financial information and adjust operational budgets to promote profitability
    • Overseeing customer service support and create and implement processes to provide enhanced customer satisfaction